FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

1. Are you a factory or a trading company?

Factory. We are striving to become the best manufactory on the home decoration Arts&Crafts industry through innovation, professionalism, quality and competitive pricing.

2. Can I have a sample order?

Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

3. How can we guarantee quality?

Always a pre-production sample before mass production;
Always final Inspection before shipment;

4. What is your terms of payment?

TT, paypal, veem, wester union, Escrow, cash, etc.

5. What is your terms of delivery?

EXW, FOB, CFR, CIF, DDP and some other terms client need.

6. Is there any way to lower the shipping cost to import to our country?

 For small orders, express will be the best; For bulk order, sea transportation will be the best choice with regard to the shipping time. As for urgent orders, we kindly suggest air transportation and home delivery service will be provided form our ship partner.

When you are keen on any of our items following you view our product list, please feel free to make contact with us for inquiries.